Water Heater Replacement Without the Guesswork

 
 
 
 
Excellent4.7107 reviews
 
4.7
 
Excellent107 reviews
 
 Write a review 
 
   Google    Trustindex  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 James Smey 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Always excellent, courteous communication with the office and prompt, professional service from the techs.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Stephen Schwartz 
 
6 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Had Ralph Mann over yesterday to install a tankless hot water heater. They were on time, introduced themselves and laid out tarps to not get anything dirty. Before the swap of units he talked me through what they were going to do in order to effectively switch my house from tank to tankless. Throughout the day I received updates and additional discussion on where there were at and what was done and what was going to be. I felt confident through out the process. It was installed without a hitch and they left the work area very clean. Over all great experience.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Amy Pellino 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Wonderful start to finish. Professional. Friendly. Office staff was organized and fit me into the schedule same day. Highly recommend.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Adam De Young 
 
18 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My experience with Ralph Mann & Sons was exceptional. Great customer service is the exception not the rule these days, so it is remarkable when customer service is exceptional. From my first conversation with the office to the technicians who came out to service my equipment my experience was excellent. I highly recommend this company!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Frank Bailey 
 
31 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Always great service!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Colleen Williams 
 
34 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Everyone is helpful and they schedule appointments with minimal wait time.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ali M 
 
51 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We had a great experience with Ralph Mann & Sons from start to finish. They recently replaced both our hot water heater and AC unit, and we couldn’t be happier with the entire process.

The team was professional, knowledgeable and responsive. Wendy was a pleasure to work with and made the whole process smooth and stress free. For installation, Kevin and his team provided a well organized and clean installation, and they treated our home with great care.

It’s not often that you come across a company that combines top notch work with such outstanding customer service. Highly  recommend Ralph Mann & Sons to anyone in need of HVAC services. Exceptional company, exceptional work, and an exceptional team!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Janet Peura 
 
61 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a great experience with Ralph Mann & Sons. Our central air conditioning unit stopped working in the late afternoon on a hot day.  Jake Dodge from Ralph & Sons came out to our house after his shift was finished, on his way home from a long work day.  Jake quickly found the issue, went back to the shop to get the necessary fuse.  Shortly after he left, the AC stopped working again due to a bad fuse.  Jake was at our house early the next morning and fixed the unit and this time, the fuse was good.  Our house is cool again, and the work area was left spotless. Ralph Mann & Sons did not charge me as I bought the unit just about one year ago.  I love this company and I highly recommend their friendly neighborhood treatment!"
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mike Amici 
 
70 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Simply put, Ralph Mann & Sons is the best HVAC service we have ever used in our 35 years of living in our home. They are professional, show up when they say they will, and work to repair your existing system. They do not try to upsell you to a new furnace, or air conditioner. Their technicians are experienced and efficient, which leads to reasonable pricing. This is a great company that you can count on.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Richard Abercrombie 
 
71 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Had to have a new compressor installed and worked with Melissa regarding price who went above and beyond to find a right priced piece. Dealt with technicians Tony and Kevin who were both super knowledgeable and helpful. Highly recommended
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 David Adams 
 
85 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great experience all around on our recent service call from Mann & Sons.  The technician Mark was very knowledgeable and took the time to explain things very well.  He did a thorough check out, identified the issues, and quickly resolved the issues.  He was professional and courteous.  Highly recommend this company - top notch.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Scott Bravi 
 
100 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We cannot say enough good things about this company. We have dealt with Melissa and Wendy in the office and they've always been quick to help and given us fair pricing. Kevin and several other techs have done maintenance on our geothermal systems and done great work. We had the systems installed by another vendor and there had been issues since day one. The other vendor had numerous techs look at the issue and had not solved it. Kevin was able to spot the issue quickly--it was a basic design flaw that caused back flow to occur. He took the time to explain what was happening and made the correction for us so now the system is working as it should have been all along.

UPDATE: Since this initial review where they fixed my geothermal systems, I have used them to do routine maintenance on the boiler (which we use for hot water and back up heat). They've done great work there as well--fixing things that were neglected by others. On all occasions, they stand by their work and make sure the work is done right the first time.

I highly recommend them for any type of HVAC work and know they will get the work done at a fair price. With regard to geothermal, they truly are knowledgeable and you will be well served by them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Damiano Mazzone 
 
118 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Honest and skilled are everyone who works at Ralph Mann & Sons.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Elliot Weiler 
 
124 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
From my very first phone call requesting service to the final installation of our new water heater, the entire team at Ralph Mann was friendly, helpful, and honest. They took the time to understand the problem, explain our options, and recommend the best solution for our home.

It’s not always easy to find a reliable local HVAC and plumbing company, but Ralph Mann made the whole process simple and stress-free. Special thanks to Melissa, Tim, and Matt for their professionalism and a job well done. I would definitely recommend Ralph Mann for plumbing, HVAC service, and water heater installation.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 jan mann 
 
140 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Thank you Kevin for coming out this AM . You are very professional. I am happy that my AC is running
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jennifer Gibbons 
 
140 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My name is Jennifer Gibbons and I am an owner at Whitney Place in Hamden, CT.  I have been a customer of Ralph Mann and Sons since 2011, and over a decade later, they continue to exceed my expectations every single time. There's a reason Ralph Mann and Sons have been in business since 1915 — they simply do it right, every time.

Ralph Mann and Sons installed my HVAC system back in August of 2012, and from the very beginning, the experience was seamless. Wendy, the business manager, has been a constant professional presence throughout our relationship — always courteous, communicative, and efficient. She sets the standard for what great customer service looks like.

The installation itself was completed with exceptional skill and attention to detail — done right the first time, on time, and at a fair price. But what truly distinguishes Ralph Mann and Sons is what comes after the install. For over twelve consecutive years, they have returned annually to maintain my system, and every single visit has been handled with the same grace, courtesy, and speed that won my trust in the first place. That kind of consistency is rare and invaluable.

In an industry where it can be hard to find a contractor you can count on long-term, Ralph Mann and Sons have proven themselves to be a company of genuine integrity. They treat their customers like neighbors, not just transactions.

If you are looking for an HVAC company that will be there for you not just on installation day, but for years to come, look no further. I cannot recommend them highly enough. Highly recommended — a trusted partner for over 13 years and counting.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Peter Becker 
 
155 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Our HVAC system bit the dust (residential, 2700 sq ft house w oil/hot air and AC, built in 1998). We had estimates from 5 different contractors ranging from $15k - $20k. RM&S came in at ~$18k, but proposed that we replace what we had with a combination of oil/hot air and an air-source heat pump. They were the only ones to propose this solution and they explained that CT would provide a $4k rebate and the bank would provide a 0.9% interest loan over 7 yrs. with this solution. That brought the cost down to $14k and a killer loan. After some research to validate the proposal, it became clear that it was a "no brainer". A state of the art system which would also save us between $100-$200 mos was icing on the cake.
They held our hands through the entire process of rebate and  loan, and showed up exactly on schedule. The techs were super cordial and accommodating and were in and out in a day and a half. There is absolutely nothing could have gone any better in their master class of customer service. My special thanks to Melissa who was all over this project like white on rice.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Louis Matarazzo (Filmman586) 
 
182 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I’ve been using Ralph Mann & Son for over 20 years, the best service I’ve ever had.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Barry Flynn 
 
202 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I have been a customer of Ralph Mann and Sons Inc. for several years, during which time the Company has performed routine maintenance tasks as well as HVAC upgrades for my 1940’s era home. These upgrades included installation of an energy efficient heat pump, an extension of baseboard heating in an existing room, replacement of a gas water heater one day following my request for service, and replacement of an old, defective and obsolete boiler expansion tank with one that is modern and trouble-free. The HVAC technicians were professional in every aspect of their services, were prompt and efficient in completing the tasks, took precautions to minimize disruption, and left the work areas clean and free of rubbish. The fees for services and equipment are very reasonable. I will not hesitate to rely on Ralph Mann and Sons for any of my future HVAC needs, and I recommend them in superlative terms without hesitation or reservation.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kim Brinton 
 
209 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent customer service!  They maintain my geothermal system they put in 14 years ago and service home and office generators.  Excellent, prompt response, great work guys. The BEST!! Especially Kevin
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michelle Smith 
 
209 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We recently had Ralph Mann & Sons replace a toilet in our home and the whole experience was excellent. Matt handled the job and was extremely thorough from start to finish. He took the time to make sure everything was installed properly and working perfectly before he left.

What really stood out was how clean and respectful he was of the space. He cleaned up completely after the job, leaving the bathroom spotless. It’s clear they take pride in their work and their professionalism.

If you need plumbing work done, I highly recommend Ralph Mann & Sons. Great service and a great team.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kassi S 
 
209 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Our furnace stopped working on one of the first cold days of winter. We called, and someone was at our house within about two hours. The technician was friendly, professional, and quickly diagnosed the issue. He was able to repair the furnace in about an hour, which was a huge relief.

The cost was very reasonable, and everyone we interacted with was helpful and kind. The whole process was smooth and stress-free during what could have been a really frustrating situation. We would definitely use them again and highly recommend them to anyone who needs HVAC service.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Darren Kramer 
 
209 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent experience with these folks!  Locally owned.  A lot of experience.  A human being answers the phone.  Our generator has saved the day!  Highly recommended.  Service contract gives great peace of mind.  They will take good care of you!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Steve Sharp 
 
210 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
expensive but responsive and reliable
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 victor pavlick 
 
210 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My old furnace was found to be questionable for continued reliability on a Friday after a call from a tenant with "no heat".
New furnace was installed the following Monday. This was in early March when heat is still greatly needed.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 SH smith 
 
210 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
This is the company you want to do business with for generators. Fair prices and great service. Can't recommend highly enough
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Christopher Volikas 
 
211 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
We recently had a new boiler installed by Ralph Mann and Sons and the experience was excellent from start to finish. Their team was professional, knowledgeable, and took the time to explain the entire process before the installation began. The crew showed up on time, worked efficiently, and kept the work area clean throughout the job.

The installation itself was neat and well done, and our new system is running perfectly. It’s clear they take pride in their work and stand behind what they do. It’s great working with a local company that has such a long reputation for quality and reliability.

If you’re looking for a trustworthy company for heating work or a boiler installation, I highly recommend Ralph Mann and Sons.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Pamela Halstead 
 
229 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My husband and I have worked with Ralph. Mann and their Office Manager Wendy for 46 years. Ralph Mann has always served us promptly and efficiently-several times wading through snow drifts to make sure we had enough oil
We love Wendy! Talking to her is like talking to a friend. She makes sure we understand what we need, when service will arrive and the name of the technician. True professionalism all around!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Nancy 
 
247 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The day the snowstorm came our furnace stopped working at
6:00 p.m.  I placed an emergency call to Ralph Mann and a technician immediately called me back.  He told us what to do but unfortunately it didn't work.  He couldn't come out due to the storm. So at 7:30 a.m. I received a call from Wendy who is a top notch employee at Ralph Mann that the technicians were on their way and they were here within 15 minutes.  They figured out what was wrong and got the furnace up and running.  I would suggest that anyone looking for a great oil company to call Ralph Mann.  They have always had our backs.  Nancy and Joe.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Robert Post 
 
264 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I called Ralph Mann at 11 am to fix a broken valve in a radiator steam pipe. By 1 pm they arrived and by 2:30 they had fixed the broken pipe. They were prompt, courteous, professional, effective and amazingly responsive. I couldn't be more appreciative.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 al D'addario 
 
305 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We are very Happy with Ralph Mann & Sons, they were always very helpful and scheduled you for service pretty much right away, their work is always great, we will consult with them for any thing needed. Anyone who answers in the office is always upbeat and ready to help you!  Thank you for your service!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Carlene S. 
 
309 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The heat at my husband’s barbershop suddenly stopped working on one of the coldest days of the year. He called Ralph Mann & Sons and they arrived quickly. The gentleman was professional and friendly. He got the job done quickly and explained what went wrong. It was such a pleasure to deal with this company - highly recommend!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sue Ciardi 
 
342 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Had our burner serviced today and were very pleased. The technician Mark Black did a very good job and we wanted to recognize him for his great service.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Cheryl K 
 
412 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We recently had all of our HVAC equipment replaced, and the experience was excellent from start to finish. The team was professional, efficient, and knowledgeable, taking the time to explain the process and answer our questions along the way. The installation was done on schedule, with great attention to detail, and the crew left everything clean and organized. Our new system is working beautifully, and we’ve already noticed a big improvement in comfort and efficiency. I highly recommend this Ralph Mann to anyone in need of HVAC services.

The Surreybrook School
Bethany, CT
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 carol grodzki 
 
413 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The Ralph Mann Company is amazing.
1.When you call them they almost always answer on the first ring.  A live person, not an AI Robot.
2. They make every attempt to get you service ASAP.  Both times we needed them they came the same day.
3.  We have geothermal heat/ac and they actually have knowledgeable technicians with decades of experience in this field.
4. Ralph Mann offers old world service with the latest technology.
5.  The technicians are respectful of your home and great guys.

Carol and Stephen Grodzki
New Milford, Ct.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Andrew Vanam 
 
421 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Paul and his team came by and did a stellar job. They explained things about the HVAC system and thermostats that we didn’t know as we just moved into this home. Awesome guys and I definitely recommend them. They were polite and even asked to take shoes off in the house!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michael Skiber, Esq 
 
422 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Can't say enough great things about this company.  I was the victim of an unscrupulous geo-thermal company who underbid my job and left me with a system that was too small to cool and heat. Kevin and Craig jumped on it right away and fixed the problem with meticulous detail and great performance.  Highly recommend for any HVAC project!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Crimi 09 
 
431 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had Mark B. come look at my unit, after another company said my unit was not working, too old and wanted me to spend money I didn’t  have to get another unit. He looked at it cleaned it and got my system working. He went above and beyond for me and my family, including my special needs nephew to have our system running even better then it did before. I am so grateful and thankful 🥹 for this company.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Henryk Jankowski 
 
445 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent work and affordable prices. I would recommend them to everyone!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sarah St. Pierre 
 
513 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Dan and his team at Ralph Mann & Sons recently completed our home's conversion from oil boiler to air-source heat pumps.  From our initial inquiry to completion of project, we were treated as high-value clients and with the utmost professionalism.  Dan visited our home and fielded every question we had.  We were also considering geothermal as a possibility and Dan laid out an approximate cost breakdown and benefit overview vs air-source heat pumps so we could make an informed decision.  Ralph Mann & Sons is a qualified provider for the Energize CT Rebate program and they helped us with submission of the application as well.  The installation team kept us posted on the progress of their work each day and consulted us regularly on positioning of the equipment and understanding how the systems worked.  There is truly a value for the money spent working with these gentlemen.  We have a noticeable difference in comfort in our home already and look forward to energy savings and continued comfort during the summer and winter months ahead.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Scott Carroll 
 
561 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Ralph Mann and sons are just amazing. I had to replace my hot water heater and I called many local HVAC companies only to be floored by their estimates. My friend told me about Ralph Mann so I called. Melissa took great care of my call and sent techs to my house for pictures and her quote was ready in less than two hours and way less than I was expecting. Set appointment and techs here before the time I was anticipating. Before work was performed in the basement. The text took a little time to clean their work area. They would be working in had the old tank out real fast new one in fast in and out in my house in two hours. Before leaving the text, ran all my hot water and let it run and bleed the system and make sure that the demand for hot water remained and the water remained hot. The work area was left very clean like they weren’t even down there. I highly recommend Ralph Man and sons to anybody looking for any HVAC or water heater work.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sam Andoh 
 
658 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Always respectful of time, and communicative when it comes to unexpected charges.

Can't ask for more, and their name is first whenever someone asks me for a suggestion.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tim Ramsey 
 
987 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+2
These guys are the absolute best and installed three new geothermal systems at my home in Newtown.  The systems have been performing great.  During the install, the vents needed to be modified to accommodate a high air velocity which they did at no additional charge.  If you are looking for quality work at a reasonable price, look no further. At this point, they have become like family.

Special shout out to Wendy who is incredibly responsive to all questions!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Judy Brown 
 
1195 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The best service on my 20+ year A/C unit.  Have used them twice and both times techs have been so dedicated and professional.  Paul had my system up and running in no time but made some additional adjustments to get it functioning at optimal efficiency.  Great work at reasonable prices!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jeff Gagliardo 
 
1283 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Fast professional service.   Always accommodating.  Completely satisfied with this company.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Alex Oviedo 
 
1306 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Katie Ramsey 
 
1326 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+2
I highly recommend Ralph Mann & Sons. We recently had a top of the line geothermal system installed and we could not be happier! Craig and Wendy thoroughly answered any and all questions that we had throughout the entire process. Our system was perfectly designed and is whisper quiet. It has no trouble keeping the temperature stable during colder days without the need for aux heat.

I also want to give Tony and his team a shoutout as well. Tony was incredible and walked me through the entire system; tweaking a few items here and there for maximum comfort. He is a real asset to the company.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kimberly Cardone-Zumpano 
 
1478 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Ralph Mann & Sons was extremely helpful. We are new to the area and new homeowners and knew nothing about HVAC systems.  We moved in and our central air was not working.  They came to our home within a day, explained our system to us and repaired the issue within an hour!  We are beyond happy and will be using them for all our plumbing, heating and HVAC needs. Highly recommend!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Liz 
 
1673 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 John DeLeo 
 
1757 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an entire home AC system installed by Ralph Mann & Sons. The experience and quality from the sales process, to install, to post install follow-up has been nothing short of excellence. The system that was designed for my home is efficient and works perfectly. We were completely comfortable during this long hot Summer. What impressed me most was the extra time the installers spent figuring out the best way to run all the lines and wiring. They did so in a manner that was minimally invasive and kept everything nice and neat. I can't say enough about the extraordinary team at Ralph Mann!!!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Philip Huerter 
 
1852 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Helpful for geothermal installation. They called me back to come earlier! Driving in from Ansonia, NY for Fairfield County
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Amir Hashemi 
 
1989 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I have used them for years.
Very  good & reliable!!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Denise Fernandez 
 
1989 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent. Very courteous and professional
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Susan Kullberg 
 
2023 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
If I have no heat they do their best to get me heat.  They send the same technician to me who remembers my furnace.  I have a really old furnace but the technician is tops.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Susan Maslow 
 
2143 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
They are reliable and i can count on them to be there for me
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 STEVEN ESKENAZI 
 
2153 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Outstanding service & support. Highly recommend
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joann Kuntz 
 
2159 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Carolyn Keating 
 
2220 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We needed AC for our house, and after extensively researching options and contractors, I decided on a geothermal system since we would have to soon replace our boiler and I wanted to get off oil. I picked Ralph Mann & Sons to do the install, and could not be more happy. Craig Mann, the president, came right away to give us an estimate, and told us about all the credits and financial incentives that made putting in geothermal cost the same as installing a conventional central AC system. Craig and his crack office team of Wendy and Michelle answered all my many questions and made the setup and paperwork process as easy as possible. We also had to upgrade our electric panel to 200 amps, and Craig gave me an incredible quote about $1,000 below the six other quotes I had received for that upgrade from other electricians.

Ralph Mann & Sons works with CT Wells, another top-notch company, who does the drilling and lays the exterior pipes. Ralph Mann's interior installation team has worked together for many years. They use top-of-the-line equipment and are knowledgeable, professional, efficient and clean. Office manager Wendy works closely with you to ensure that the whole process goes smoothly and that your needs and questions are addressed thoroughly and in a very timely manner. She is a treasure! We ran into a few hiccups with the hurricane/tornado and some other problems and she made certain that I was satisfied. I have never worked with a better contractor. If you need a geothermal system installed, do not hesitate to call Ralph Mann. They have been in business over 100 years and truly are the best!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Matt Storeygard 
 
2249 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I can't say enough about Ralph Mann & Sons!  My AC suffered damage as a result of the recent storm.  I left a message over the weekend thinking it would be a while given the severity of storm damage in Connecticut.  They contacted me first thing and it was fixed Monday morning.  They've helped us before, but their promptness, friendliness, professionalism is amazing, from their office staff to technicians. I highly recommend them!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 daniel velazquez 
 
2273 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an LG split level installed two years ago, it wasn’t until the unit stopped working that it was apparent the unit was installed incorrectly. I reached out to over 10 different HVAC companies in the area and Ralph Mann was the only company that was responsive. Wendy who handled scheduling was informative, helpful and adamant that they could help me.

When the time came for repair, I expected some kind of push back on repair since it was done with a different company and it would have to be done completely over which other companies really did not want to bother with. To my surprise Kevin from Ralph Mann got right to work, he listened to me regarding the issues I was having with the unit and was able to completely resolve all the problems. He was able to completely redo the job correctly while he walked me through the repairs and job was completed in only a few hours. Other companies stated it would take a few days but as Wendy had stated when I initially called their was no time to waste.

Ralph Mann is a phenomenal company and the staff go above and beyond. I will use them for all of my HVAC issues, Kevin is a master at his craft and it says a lot about an organization to have a guy for over 40 years. They are the best in the business and as they say you pay for what you get!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 L Devane 
 
2288 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
They are the best reliable I've been using using them for 18 years Application and right now I'm sitting back cool because of them
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Nicole Murphy 
 
2290 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My geothermal heat pump stopped working.  The next morning I called Craig.  They were very busy but he said he would do what he could.  Within a few minutes he called back and said he had a technician in the area and would squeeze us in.  His technician diagnosed and fixed our problem within an hour of me making the first phone call.  Craig and his employees were very professional, friendly and knowledgeable.  They have my future business for sure!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Hector M 
 
2291 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent customer service. Great quality work!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lps 
 
2309 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michael Labieniec 
 
2412 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
Hands down one of the best HVAC/Contracting companies I've ever worked with. They were super professional, worked endlessly to get the job done, and kept the place clean and were super respectful. They installed an entire Geothermal system in my home in a week which works flawlessly and provided excellent support/guidance when working with the State of Connecticut's energize CT program. The crew was extremely knowledgeable about all aspects of the system, and provided both the highest quality service and products.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 MAGDY FARAG 
 
2451 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Professional
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sue Zujewski 
 
2463 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
This is a top-notch company - highly professional and responsive, but also very personalized service.  They obviously care very much about their customers.  Wendy is a dream to work with.  Highly recommend.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Matthew Fusaro 
 
2468 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mary Goggi 
 
2504 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 ken kuntz 
 
2524 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great customer service. Friendly staff that always do their best to take care of you.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Caitlin petrelle 
 
2654 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Best customer service ever. Its so easy to call them because they are efficient and helpful such a credit to wendy!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tom Soltis 
 
2666 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I researched and compared costs to have a new heat pump installed at my home. Ralph Mann and Sons carried the top quality product lines that I was interested in and their pricing was very competitive.

As part of my research, I contacted some references who were pleased with their experience with Mann and a personal friend also recommended them to me. At that point, I felt very comfortable moving forward with buying my unit from Mann and using them for my install.

I was very impressed with the Mann team on installation day. All were knowledgeable in their respective fields and respectful of us and our belongings. They were very clean and left the area   spotless.

I had a lot of questions about how to use the system initially and everyone at Mann has been very gracious in answering my questions, even  after the installation. Calling the office is always a good experience.

I give Ralph Mann and Sons my highest recommendation for heat pump installations and related services.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jeff Schwartz 
 
2679 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We purchased our Westport home in January 2008. The home was marketed as a “green house” and was awarded a Hobi award as the  “best green house” in Connecticut in 2008. What was “green” were the dollars sucked from our wallet due to outrageous monthly electric bills for heating.

After hearing numerous senseless proposals, one vender led us to Ralph Mann and Sons, who offered us a true solution and with whom we have developed a continuing wonderful relationship!

Ralph Mann identified the cause of our high bills and  modified the heating/cooling system in a way that resulted in a nearly 40% reduction in the monthly operating cost - AND - eliminated the wide, uncomfortable and uncontrollable temperature variations we were experiencing. Our system continues to be maintained by Ralph Mann - and will be so as long as we live in this house.

Our experience has clearly been stellar. The responsiveness to a few scattered issues resulting from “aging” has always been prompt and efficient. We cannot speak highly enough about then ”quality of care” we receive as a Ralph Mann customer!

Jeannie and Jeff Schwartz
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Felicia Butler 
 
2688 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
When we moved into our house a few years ago, we knew we wanted a generator.  After doing some research, we decided to have Ralph Mann & Sons, Inc. do the installation since they had a brand we wanted (Kohler), were a well established business, had an excellent reputation, and proposed a competitive bid.  They have continued to service our generator since that time.  In addition, we have used them to install a new heating zone box and to replace our thermostats.  We have been extremely satisfied with all the work performed by Ralph Mann & Sons, Inc.  We were impressed by everyone we encountered, from the office staff to the technicians performing the work - they are all extremely knowledgeable, reliable and pleasant to deal with.  We highly recommend Ralph Mann & Sons, Inc.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Howard S 
 
2689 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I have been a customer of Ralph Mann & Sons Oil Company for the past 3 years, and I can tell you, their service is excellent.
The company is large enough to have highly qualified technicians, yet small enough to have pleasant and dependable oil delivery persons, and office staff who really care for their customers.
I feel confident that I will be with them for years to come.

Truly deserving of "5 stars".
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 David Grimes 
 
2694 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Ralph Mann & Sons first installed my home geothermal service in 2009. Since then, they have serviced this system and my backup generator. Craig Mann, the owner, is very responsive and knowledgeable. The service team responds even on holidays and weekends and, if they cannot show up immediately, will help troubleshoot by phone. Finally, Wendy, the office manager, is unfailingly pleasant and organized; nothing falls through the cracks with her!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jessica Owen-Smith 
 
2694 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Amy Ferris 
 
2694 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
A friend of mine recommended Ralph Mann & Sons. I had a few price  quotes regarding getting central air in my home. All the quotes were very similar. Dennis came to my  house  and gave his quote and suggestions about installing central air. He was very knowledgeable and answered all my questions. I decided to have my system installed with Ralph Mann and Sons. Dennis told me Wendy from the office would call and set up my installation. Wendy walked me thru the process. Everything went smoothly. The installers came on time and did a great job. I look forward to the warm weather. Ralph Mann & Son was an excellent decision..👍👍👍
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Laura Torrence 
 
2694 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Ralph Mann is the only Company I call for all my heating, cooling and plumbing needs.They also service my generator and deliver my oil.  Full service with personal attention. Always respond quickly when needed. Love the Office crew ( Wendy) Make you feel like family.A good value for a full service Co.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Susan Walden 
 
2694 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Ralph Mann and Sons is a great company to work with. They treat us like family and every time we call them for service for heat, A/C or plumbing they take our request seriously and send someone out promptly. They have also installed two central A/C systems in our home and they couldn’t have been better to deal with. I recommend them to everyone!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Donald Albert 
 
2694 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Needed help in the middle of the night in January they responded within 5 minutes!!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Gary Spector 
 
2694 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
great company. Very knowledgeable, great service, very competent. I have high praise for them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ed Annatone 
 
2732 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Zman 
 
2821 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great Service
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jennifer Macchia 
 
2959 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Ralph Mann has never failed to respond immediately whenever I have a heating/water problem.  The office staff is friendly and so accommodating.  Their plumbers and technicians are always prompt, professional, and courteous.  I wouldn't use anyone else. I highly recommend them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joe G 
 
3039 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Ralph Mann & Sons is by far one of the most professional and efficient service companies I have ever dealt with. After my 23 year old condenser finally kicked the bucket, they were on site the next day to assess the situation.

When replacement day came, Kevin and Matt arrived right on schedule. Not bad, especially when it was a 30 minute window to begin with! They got right to work, and before I knew it the old condenser and evaporator was already in the back of the van. When a metal piece needed replacing they were able to leave, machine a new part, and return in about 25 minutes. I honestly couldn’t believe it.

I was initially told this would be an all day affair. But just four hours later, the new parts were installed and running beautifully. Kevin and Matt answered any questions I had during the process, and were very respectful of my home throughout the entire install.

While larger companies may have more advertising, I highly recommend Mann & Sons for anyone in the area looking for a hassle free repair or replacement job!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Allyson Springer 
 
3199 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Ralph Mann & Sons recently just replaced my oil furnace with a gas furnace. We are soo happy with making the conversion! It was done within one day, the men were professional, and the two woman who handled paperwork and all the dealings at the front were more than amazing. Every time I called I was able to speak with someone, they always kept me up to date when I was waiting for the smart e loan to process, and they were efficient! We are so happy we chose to convert, and impressed with how great of a job Ralph Manns business did!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jane Rafferty 
 
3241 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I'd give 10 stars if I could. You know they did a good job installing your gas furnace when the city inspector comes out and immediately recognizes who did the job and then tells you that you can count on everything working perfectly. He said if he knew Mann put a unit in he really didn't need to inspect it. They have also been great and prompt for my years tune-ups. I wish they did plumbing and electric as well, their quality of service has me spoiled.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Nik Patel 
 
3276 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great Service , Great Team and always exceeded my expectations
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ed Mallory 
 
3324 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Just installed air confirming heating and hot water systems. We're very fast,neat,and professional. Experienced servicemen and polite office staff. The owner Craig spent time with me choosing the equiptment to best suit my house and saved me quite a bit of money with rebates and energy incentives. Can't say enough about all the people who work there. Hard to find contractors who really care these days. Try them you won't be disappointed
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Los Kellys 
 
3384 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We used Ralph Mann and Sons to install a ground source geothermal heating & cooling system on our home in Easton. Craig Mann and his crew were not daunted by the challenges presented by our historic (and quirky) stone house. They were extremely repsonsive, professional, creative, and persistent in giving us a first class installation on this complicated project. As our house is non-standard they willingly made several additional visits to tweak the system and optimize it for us. From Wendy in the office to the techs in the field, they were all great. Thanks for a job well done!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Peggy Gallup 
 
3425 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I have an old, and sometimes needy house.  Ralph Mann and Sons are experts in all types of old house problems and they have the solutions. They do all my plumbing and heating work.  Including replacing both our gas and oil furnace,  doing the plumbing for 2 new bathrooms, and many smaller jobs.  They also deliver my oil. I trust them completely and would not use anyone else.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 robert chernow 
 
3425 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I have dealt with Ralph Mann extensively. Besides being nice people to do busy with,  Ralph Mann is one of the very best companies I have ever dealt with, period! They are honest, reasonably priced, and their technicians really know their stuff. I rarely recommend a company to my friends, but I make an exception when it come to Ralph Mann. They have never let me down and I wouldn't hesitate a second to recommend them. Companies don't survive for over 100 years without doing things right. Ralph Mann is one of those companies.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Charles Rosado 
 
3430 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Frank and Tony were amazing. Saved thousands of dollars avoiding a costly install by replacing a zone board. Bought the home as a foreclosure, and went to them for a second opinion. So glad I did. They earned my business for life
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Fraser Owen-Smith 
 
3435 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service and very happy with my geothermal system so far.  I received quick and clear information and the team was always accessible.  Looking forward to more years of service.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Cathy Cono 
 
3436 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We are so happy to have found Ralph Mann and Sons!  They were referred to us by a friend and have been nothing but outstanding for us.  Their employees are very knowledgeable and able to fix every issue we've experienced with heating, A/C, and hot water heater.  On top of that, their office is extremely efficient, courteous, and professional.  They follow through on everything - even when we forget to return their calls!  It is easy to schedule appointments and their emergency service is also very prompt and customer-focused.  Thank you so much - you have a customer for life in Milford, CT!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Victor Planas 
 
3444 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent company, reliable, completed installation of my hvac system  quickly and efficiently, would recommend to anyone.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 ** letthemeatgrass 
 
3445 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Saved my summer 2016!  Very experienced and awesome office staff who squeezed me in the same week.  I have a very very old unit and tech was able to get it back on (another company couldn't) and had a workaround to get a couple more years out of it (fingers crossed). Tech would not leave until he tested that the condenser would come on at least 4 times. They really are about the customer and satisfaction.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 lidia deazevedo 
 
3445 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We moved into Woodbridge in 1978 and Ralph Mann & Sons has been servicing our home since. We always get prompt and knowledgeable service. From plumbing to heating and A/C, I am assured that they are always ready. The office staff and technical staff are polite and personable and really make you feel like one of the family. dealing with a family owned business is really the way to go. Thank you, Craig Mann and company for keeping that spirit alive.