Water Heater Replacement Without the Guesswork

Ralph Mann & Sons provides water heater replacement and installation services throughout New Haven County and Fairfield County, Connecticut. Connecticut state-licensed technicians replace all types of water heaters — gas tank, electric tank, tankless, heat pump, and indirect-fired systems — with same-day service available for most emergencies. The company has served Connecticut homeowners since 1916 with a consultative, design-first approach to hot water solutions.

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Water Heater Replacement Service for Connecticut Homeowners

Ralph Mann & Sons replaces and installs all water heater technologies common in Connecticut homes. The service covers everything: a proper sizing assessment, equipment selection, full installation, old unit removal and disposal, and final testing — all completed in a single visit by a Connecticut state-licensed plumber.

Not sure whether you need a repair or a full replacement? Ralph Mann & Sons will evaluate your system and give you a straight answer either way, no pressure toward the more expensive option.

Every Type of Water Heater We Install and Service

Ralph Mann & Sons works with all water heater technologies found in Connecticut homes — from older oil-fired tanks in Naugatuck Valley ranches to high-efficiency heat pump systems in Fairfield County estates.

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  • Gas and Electric Tank Water Heaters​

    Bradford White and A.O. Smith tank systems are available in natural gas, propane, electric, and oil-fired configurations. Bradford White is a contractor-only line not sold at retail stores — it is built specifically for professional installation and backed by manufacturer support unavailable on retail brands. Standard tanks range from 40 to 80 gallons and are sized to match your household's actual peak demand, not just the unit being replaced.

  • Tankless Water Heaters​

    Rinnai and A.O. Smith tankless systems deliver hot water on demand with no storage tank. They work well for Connecticut homes with limited basement space or high simultaneous hot water demand.

  • Heat Pump Water Heaters​

    A.O. Smith and LG heat pump water heaters use ambient air to heat water, cutting water heating costs by up to 60% compared to standard electric tanks. Qualifying ENERGY STAR certified models are eligible for Energize Connecticut rebates and federal tax credits — details are in the rebates section below.

  • Indirect-Fired Water Heaters​

    Indirect systems pair with an existing boiler — the boiler heats water through a heat exchanger inside the storage tank, which means the tank has no burner of its own. The result is exceptional recovery rates, long equipment life, and lower operating costs for Connecticut homes already heated by a hydronic boiler system.

Hot Water Heater Replacement Across New Haven and Fairfield Counties

Ralph Mann & Sons serves homeowners throughout New Haven County and Fairfield County from its home base at 505 Main Street in Ansonia. Same-day emergency service is available across our service area.

Same-day emergency service is available in:

  • Fairfield County: Including Westport, Fairfield, Darien, New Canaan, Ridgefield, Danbury, Weston, and surrounding communities.
  • New Haven County: Including Ansonia, Derby, Shelton, Woodbridge, Orange, Oxford, Seymour, Naugatuck, and communities throughout the Naugatuck Valley.
  • Litchfield County: Including Southbury, Woodbury, Kent, Sherman, Colebrook, and communities throughout the Litchfield Hills.
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Hot Water Heater Replacement Across New Haven and Fairfield Counties

Ralph Mann & Sons serves homeowners throughout New Haven County and Fairfield County from its home base at 505 Main Street in Ansonia. Same-day emergency service is available across our service area.

Same-day emergency service is available in:

  • Ansonia, Beacon Falls, Derby, Seymour, Shelton
  • Naugatuck, Oxford, Orange, Woodbridge, Milford
  • Fairfield, Westport, Wilton, Darien

Planned replacements are typically scheduled within one week. Ralph Mann & Sons also travels to other Connecticut communities upon request.

What Sets a Ralph Mann & Sons
Replacement Apart

Most plumbing companies focus on getting equipment in and getting out. Ralph Mann & Sons starts by understanding your household's actual needs and that changes the outcome for the next 10 to 15 years.

  • icon calculation

    Sized for Your Home,
    Not the Next One

    A load calculation (an assessment of how much hot water your household actually needs at peak times) determines the right capacity for your replacement. The result is a system that is neither oversized — which wastes energy — nor undersized, which means cold showers.

  • icon licensed

    Licensed Across
    Every Trade Involved

    Water heater replacement touches plumbing, gas, venting, and sometimes electrical systems. Ralph Mann & Sons holds Connecticut state licensing across all of them: PLM.0203557-P1, HTG.0303047-S1, HTG.0307938-ST1, ELC.0123595-E1, and HIC.0504051. Technicians are NATE-certified and the company holds active memberships with AHRI and the BBB.

  • icon hourly pricing

    Hourly Pricing With No Hidden Markups

    Labor is billed at $195 per hour for actual time worked. Materials are priced separately. You pay for what your job requires — not a flat-rate package built around someone else's worst-case scenario.

  • icon completed work

    Completed in a Single Visit

    Removal, plumbing modifications, venting updates, installation, and testing all happen in one appointment. Permits are coordinated with your local building department on your behalf.

110 Years. Four Generations. The Same Honest Approach.

Ralph Mann & Sons was founded in 1916 by Ralph Mann Sr., who recognized early that Connecticut homes would need skilled, reliable tradespeople as indoor plumbing became the standard. Four generations of the Mann family have served this same community ever since.

"Instead of throwing equipment at people, we actually sit down with you and try to figure out solutions before you're throwing money out the window."

Craig Mann, Third-Generation Owner

Every water heater replacement starts with a conversation, not a catalog.

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Our Clients, Our Proof

Success is measured by the people we serve. See how Ralph Mann turns expectations into lasting results.

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Signs Your Hot Water Heater Is Ready to Be Replaced

Most standard tank water heaters last 8–12 years in Connecticut’s water conditions. A planned replacement delivers a better outcome than waiting for an emergency — more time to compare equipment, check rebate eligibility, and schedule at your convenience rather than someone else’s.

A replacement makes sense when you notice:

The unit is 10 years or older and facing a repair cost above $400

Rust-colored or discolored water coming from hot water taps

Moisture, pooling, or corrosion around the base of the tank

Rumbling, popping, or banging sounds during heating cycles

Inconsistent hot water despite thermostat adjustments

A steady increase in monthly energy bills

An upcoming renovation, addition, or fuel-type switch from oil to gas

Ralph Mann & Sons handles equipment selection, rebate applications, and permit coordination on your behalf — so a planned replacement is straightforward from start to finish.

What Reliable Hot Water Actually Means for Your Day

Your mornings run on schedule. The first shower is just as hot as the third. Your energy bills reflect a system that is actually sized for your household. And when you leave for a few weeks — for Florida, for Europe, wherever — you do not spend the trip wondering what is happening at home.

That is what a properly sized, professionally installed water heater delivers. Not just hot water. One fewer thing to think about.

Connecticut Rebates and Financing Make Efficiency Upgrades Accessible

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Low-Interest Financing Through Connecticut Green Bank

Financing through the Connecticut Green Bank and partner programs offers terms up to 10 years at rates as low as 0.99% interest. For many homeowners, monthly payments run lower than the monthly energy savings from a high-efficiency replacement — making an upgrade financially positive from day one.

Rebates Through Energize Connecticut

Heat pump water heaters installed in Connecticut qualify for $500–$750 in rebates through the Energize Connecticut program, administered by Eversource and United Illuminating. Power-vent and condensing models may also qualify based on UEF (Uniform Energy Factor) ratings. ENERGY STAR certified systems are eligible for federal 25C tax credits covering up to 30% of equipment and installation costs under the Inflation Reduction Act. Ralph Mann & Sons handles all rebate paperwork and tax credit documentation on your behalf.

From Your First Call to Hot Water the Same Day

1

Call or Schedule Online

Call 800-995-MANN or submit a request online. A team member confirms availability and schedules your appointment — same-day for emergencies, within one week for planned replacements.

 

2

Assessment and Equipment Selection

A licensed technician evaluates your current system, calculates the right size replacement based on your household’s actual demand, and presents options with efficiency ratings and available rebates clearly explained.

3

Installation

The technician removes the old unit, completes all plumbing and venting modifications, and installs the new system — all in one visit. Local building permits are coordinated on your behalf.

4

Testing and Hot Water

The system is tested before the technician leaves. You have hot water the same day, with documentation in hand for your rebate applications and permit records.

Questions Connecticut Homeowners Ask Before Replacing a Water Heater

Ready for Reliable Hot Water Again?

Ralph Mann & Sons has served Connecticut homeowners for over 110 years. Call today and same-day service is available throughout New Haven and Fairfield Counties.

Connecticut State Licenses: HIC.0504051 | HTG.0303047-S1 | HTG.0307938-ST1 | HOD.0000368 | FRP.0010753-F1 | PLM.0203557-P1 | ELC.0123595-E1